Privacy Policy

This privacy policy will explain what information we collect online, why we collect it, and the choices we offer to you.

This privacy policy (“Policy”) describes the data practices of Otaku Clothing (“otakuclothing.org”) and its subsidiaries (collectively, “we”, or the “Company”), covering its services under its control, including this website, any products, or applications (collectively “Services”). By using the Services, you are consenting to this Policy and the processing of your data in the manner provided in this Policy. If you do not agree with these terms, please do not use the Services. This Privacy Policy was last updated on December 30, 2024.

Information We Collect

We collect information about the services you use and how you interact with them, including the selections you make on our website, otakuclothing.org. We gather personally identifiable information (PII), device-identifiable information (DII), and log data as described below.

Personally Identifiable Information (PII): PII includes information that can be used to identify or contact you, such as your name, address, email, phone number, and payment details. This information may be collected when you place orders, sign up for newsletters, contact us, or engage with us on social media.

Device-Identifiable Information (DII): DII may include cookies, device and advertising identifiers, IP addresses, and usernames. This data is linked to a browser or device and helps enhance your experience. We may also collect geolocation data, user agent details, and other statistical identifiers.

Interaction Data: Our services collect data on your interactions, such as navigation paths, search queries, clicks, purchases, referral URLs, and shares. This information may be combined with PII and DII. To improve service efficiency, some data may be transmitted to our servers even when you are not actively using our website.

We may also work with third parties that gather additional data. Please review their privacy policies to understand how your data is managed.

Categories of PII We Collect (California Consumer Privacy Act – CCPA): In the past 12 months, we have collected the following categories of information:

We prioritize your privacy and ensure that collected data is handled responsibly and securely.

How We Use Information We Collect

We use the information we gather from our website, otakuclothing.org, to provide, maintain, protect, and improve our Services, develop new offerings, and ensure the security of our platform and users.

Use of Personally Identifiable Information (PII): PII is primarily used for business purposes, including:

• Sending newsletters and updates.
• Processing orders and providing Services.
• Responding to inquiries and customer support requests.
• Managing logins and accounts.
• Notifying you about changes or improvements to our Services.

We may retain communications and relevant information to help resolve any issues. Your email address may also be used to share updates about our offerings. Please be aware that comments or posts in public areas of our website are visible to others.

Additional uses of PII include:

• Fulfilling the purpose for which the information was provided.
• Delivering requested information, products, or services.
• Enhancing website performance and user experience.
• Resolving disputes and addressing fraudulent or illegal activities.
• Enforcing our Terms of Service and complying with legal obligations.

Sharing Information: We share PII and DII with trusted third parties and affiliates under the following conditions:

• With your consent: PII is shared when you authorize it.
• For external processing: Trusted affiliates or service providers process data for us under strict confidentiality and security standards.
• For legal reasons: We may disclose PII if required by law, to address fraud or security issues, or to protect user rights.
• In case of sale or transfer: If our business is sold or merged, PII may be part of the transferred assets. We will notify users in such events.

Aggregated and non-personal data may be shared with partners for analytics and advertising.

Third-Party Disclosures: We disclose PII for business purposes to the following categories of third parties:

• Affiliates and subsidiaries.
• Service providers and payment processors.
• APIs and third-party platforms connected to our Services.
• Authorized third parties as designated by you or your agents.

Use of Device-Identifiable Information (DII): DII is used to operate and manage our Services, including:

• Tracking user sessions and analyzing website performance.
• Preventing fraud and malicious activities.
• Providing personalized experiences and relevant ads.
• Linking your identity across devices for seamless service.

DII is shared with third parties for advertising, analytics, security, and external processing.

Sharing under the CCPA: In the past 12 months, we have shared the following categories of information:

• Category 1: Identifiers
• Category 2: Personal Information
• Category 3: Commercial Information
• Category 4: Internet or Electronic Activity Information
• Category 5: Geolocation Data
• Category 6: Inferences

Sale of Personal Information: In the past 12 months, we have sold the following categories of data:

• Category 1: Identifiers
• Category 2: Personal Information
• Category 3: Commercial Information
• Category 4: Internet or Electronic Activity Information
• Category 5: Geo-Targeted Ads
• Category 6: Inferences

We do not knowingly sell the personal information of individuals under 16 without proper authorization.

Right to Opt-Out of Sale of Personal Information

As a consumer, you have the right to opt-out of the sale of your personally identifiable information (PII). To exercise this right, you can click the “Do Not Sell My Personal Information” link on our homepage. Alternatively, you may request to opt-out by contacting us at [email protected].

GDPR Classifications

Many types of data we process qualify for multiple legal bases for processing under the General Data Protection Regulation (GDPR). Below is the primary legal basis for each type of data that we process:

• Consent: We obtain consent for the processing of data necessary for optional profile information (such as descriptions, gender, or birthday) and interactive features like chatrooms. If users log in with social media accounts, those platforms secure consent on our behalf to use that data. Consent is also obtained for adding and interacting with friends or participating in specific scenarios.
• Legitimate Interest:
  • We conduct analytics, measure usage and conversions, and analyze user behavior to improve our website and services.
  • User purchase history is stored to assist with resolving payment and purchase-related issues.
  • We enable third-party ads and data collection to provide personalized ad experiences. Our advertising partners offer opt-out options and ensure privacy safeguards.
  • Periodic email and direct marketing communications are sent to inform registered users about updates and promotions, with clear disclosures and opt-out options available.
• Contractual Necessity: To fulfill our terms of service, we process usernames, emails, passwords, cookies, IP addresses, purchase data, and relevant identifiers. This information is required to deliver products, services, and provide access to personalized experiences on otakuclothing.org.

Third Parties

While we strive to work with reputable companies with good privacy practices, this Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on the Services. We also do not control the privacy policies and your privacy settings on third-party sites, including social networks. We may use third parties to help offer you more tailored ads and better Services, such as obtaining analytics about the users of our site and to help tailor advertising to your preferences. We also share your data with our game partners to provide you access to more games. For further information, please see the relevant privacy policies for each third party and industry codes of conduct.

Access, Update, or Deletion of Personal Information

If you wish to access, update, or delete your personally identifiable information (PII), please contact us at [email protected]. We may request verification of your identity before processing your request. Making a verifiable consumer request does not require account creation. However, you must provide sufficient information for identity verification. Personal information provided during this process will only be used to confirm your identity.

In certain cases, we may retain information for legitimate business or legal purposes, resulting in denial of deletion requests.

Your Rights Under the CCPA:

Under the California Consumer Privacy Act (CCPA), you have the right to request disclosure of information collected and used over the past 12 months. Upon verification of your identity, we will disclose:

• The categories of PII collected about you.
• The categories of sources from which the PII was collected.
• Our business or commercial purposes for collecting or selling PII.
• The categories of third parties with whom we share PII.
• The specific pieces of PII collected about you.
• If we sold or disclosed PII for business purposes:
  • A list of sales showing the categories of recipients for each type of PII sold.
  • A list of disclosures for business purposes showing the categories of recipients for each type of PII disclosed.

We are committed to protecting your privacy and ensuring transparency in how your personal data is handled.

Non-Discrimination Under the CCPA

We are committed to respecting your rights under the California Consumer Privacy Act (CCPA). We will not discriminate against you for exercising your rights. Specifically, unless permitted by law, we will not:

• Deny you goods or services;
• Charge you different prices for goods or services;
• Impose penalties;
• Provide you with a different level or quality of goods or services; or
• Suggest that you may receive a different price, rate, or quality of goods or services.

Your privacy and trust are important to us, and we are dedicated to providing equal service to all users, regardless of their privacy choices.

Information Security

We are committed to protecting our users from unauthorized access, alteration, disclosure, or destruction of information. We implement reasonable security measures to ensure confidentiality, integrity, and availability of data. However, no software or storage system is entirely secure, and we cannot guarantee the absolute security of your information associated with our Services or any other platform.

You can contribute to safeguarding your account by using unique and hard-to-guess passwords. To ensure users have access to their purchase history and account progress, we retain data for up to 10 years from the date of the user’s last login.

We continuously review and enhance our security practices to minimize risks and protect your information.

Children Under 13

We do not knowingly collect information from any child under the age of 13. If you are a parent or guardian and have concerns regarding your child’s information on our Services, please contact us at the email provided at the end of this Policy.

Changes to This Policy

Our Privacy Policy may be updated periodically. Any changes, including material updates, will be posted on this page. We encourage you to review this Policy regularly to stay informed about our privacy practices. Our most recent changes reflect updates related to the CCPA.

Questions or Concerns?

If you have any questions or requests regarding our privacy practices, please contact us at [email protected].